Hey there, MA families!

Shelby here. I was honored to have the chance to take school portraits with your beautiful children again this year. They are truly wonderful. :)

Thank you for your patience - I’m so excited to show you what we got! I’ve tried hard to answer all your ordering questions right here, so thank you for reading this.

7 very important, quick things, and then I’ll take you to the photos:

  1. Print packages, individual prints, digital files, wrapped canvases, and extra retouching are all available for purchase in this online gallery.

  2. ALL ORDERS FOR PRINTS, CANVASES, AND RETOUCHING ARE DUE BY FRIDAY, February 14TH!

  3. I love it when y’all buy digital files, and those are delivered automatically, immediately after your purchase. There’s no time limit on buying digital files, like there is for prints. (but — Pro Tip: if you want them but don’t buy them now, you will forget, so set a reminder :)

  4. I will deliver your prints to MA’s campus by the end of February, and the staff will decide how best to get them to you. If you see “Studio Pickup” anywhere, don’t worry about this — it just says that because I don’t have shipping as an option, because I’m going to deliver the prints to the school.

  5. Please respect the privacy of other families, and only look at your kids’ photos. The families who denied their children’s photo release to the school have passwords on their galleries, which the school will email to you.

  6. Mother’s and Father’s Day are coming. And I think these photos make amazing gifts :)

  7. I made a video to show you how to navigate the gallery, if you have any questions as you are ordering. Just scroll down to find that video, along with some other FAQs.

Thank you and bless you for reading this, that helps me so much! Okay — ENJOY your photos, that’s your button below:

Order video, if you need it:

In the video below, I cover how to purchase print packages at 1:45 | individual prints at 3:18 | digital files at 4:05 | canvases at 5:15 | retouching at 6:10 | checkout at 8:00. (I made this video for MA’s sister school last school year, but everything will work the same in your gallery)

Many of the emailed questions I get from parents are just small technical issues on their computer! I am not a computer whiz, but here are some tried and true tricks:

  • One little quirk I’ve noticed: if you’re trying to add a Collection to your cart, and it’s not working, make sure you’ve clicked “Select Photo” or the plus (+) sign at the top of that little sidebar. Make sure the small thumbnail that appears is the correct photo you want for the Collection. That step is a little weird and non-intuitive, but it should let you add it to your cart after that! (I cover this at about 2:45 in the video above)

  • If you are trying to place an order on your phone and it is giving you trouble, please try using a desktop computer instead.

  • If you experience glitches (like not being able to add an item to your cart, not completing your order, etc.) it is more likely your computer that is glitching, and not the gallery website, and sometimes all it takes is closing out of everything, or maybe restarting your computer, and starting the process fresh.

  • Please be sure to enter your email address correctly, because if you purchase digital files, a download link will be automatically sent to the email address you enter! When you download the photos, they should go to your Downloads folder.

  • If problems persist, please do not despair! Just email me at shelbymlynn.photo@gmail.com to let me know what’s going on, what you’re hoping for, and I will help.